For Homeowners

Service Requests

Even the best-built homes can have issues that arise. Service requests are non-emergency home issues that cannot wait to be addressed until your 3-Month or 1-Year Home Care visits.

Please note that our home care department will follow up on all service requests within 72 hours except on weekends. In the event that your service request is an emergency, please refer to the phone numbers you received from your Project Manager upon move in.