{"id":4486,"date":"2019-08-28T12:00:13","date_gmt":"2019-08-28T16:00:13","guid":{"rendered":"https:\/\/www.sahomebuilder.com\/\/blog\/?p=4486"},"modified":"2023-04-11T01:36:19","modified_gmt":"2023-04-11T05:36:19","slug":"builder-warranty-customer-care-difference-sa-homes","status":"publish","type":"post","link":"https:\/\/www.sahomebuilder.com\/blog\/builder-warranty-customer-care-difference-sa-homes\/","title":{"rendered":"The Builder Warranty, Customer Care Difference from S&#038;A Homes"},"content":{"rendered":"<p><a href=\"https:\/\/www.sahomebuilder.com\/blog\/wp-content\/uploads\/2019\/08\/Edited-streetscape19201080.jpg\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-4487\" src=\"https:\/\/www.sahomebuilder.com\/blog\/wp-content\/uploads\/2019\/08\/Edited-streetscape19201080.jpg\" alt=\"The Builder Warranty, Customer Care Difference from S&amp;A Homes\" width=\"400\" height=\"225\" srcset=\"https:\/\/www.sahomebuilder.com\/blog\/wp-content\/uploads\/2019\/08\/Edited-streetscape19201080.jpg 1920w, https:\/\/www.sahomebuilder.com\/blog\/wp-content\/uploads\/2019\/08\/Edited-streetscape19201080-300x169.jpg 300w, https:\/\/www.sahomebuilder.com\/blog\/wp-content\/uploads\/2019\/08\/Edited-streetscape19201080-768x432.jpg 768w, https:\/\/www.sahomebuilder.com\/blog\/wp-content\/uploads\/2019\/08\/Edited-streetscape19201080-1024x576.jpg 1024w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/><\/a>Today\u2019s homebuyers want assurances that someone will correct potential construction defects after the purchase. Most new homes include a builder\u2019s warranty to cover possible issues, and homes from S&amp;A Homes are no different!<!--more--><\/p>\n<p>Not only does S&amp;A Homes boast one of the highest customer satisfaction rates in the homebuilding industry, but 95% of S&amp;A homebuyers would refer us to their friends and family. In addition to being dedicated to building homes correctly the first time around, S&amp;A Homes back that up with its 10-year Warranty Program and Customer Care Program to ensure that nothing goes unnoticed.<\/p>\n<p>Purchasing a home with a 10-Year Warranty protects your investment and gives you peace of mind:<\/p>\n<ul>\n<li>The fully transferable warranty increases the resale value of your home, helping it stand out from the rest.<\/li>\n<li>The S&amp;A Homes Customer Care Department is dedicated to warranty claims, making the process hassle-free.<\/li>\n<li>No Deductible means homeowners owe absolutely nothing in the event of a claim.<\/li>\n<\/ul>\n<p><strong>Day 30<br \/>\n<\/strong>S&amp;A Homes will assign a dedicated Customer Care Coordinator to schedule a 3-month service visit to walk homeowners through each step of the Customer Care Program and ensure they have all the necessary paperwork and phone numbers.<\/p>\n<p><strong>Day 60<\/strong><br \/>\nHomeowners will submit their 3-month checklist, and a member of the Customer Care team will reach out to set up the 3-month Home Care visit.<\/p>\n<p><strong>Month 3<\/strong><br \/>\nThe dedicated Home Care Coordinator will visit the home to review the submitted 3-month checklist and remedy any deficiencies in building quality.<\/p>\n<p><strong>Month 10<br \/>\n<\/strong>Homeowners will submit their 1-year checklist, and a member of the Customer Care team will reach out to set up the 1-year Home Care visit.<\/p>\n<p><strong>Year 1<br \/>\n<\/strong>The Home Care Coordinator will visit the home for a final time to make any closing adjustments in addition to fixing any potential drywall issues.<\/p>\n<p>To learn more about the unbeatable 10-year Warranty Program and impressive Customer Care Program from S&amp;A Homes, click <strong><a href=\"https:\/\/www.sahomebuilder.com\/for-homeowners\/customer-care\">here<\/a><\/strong>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Today\u2019s homebuyers want assurances that someone will correct potential construction defects after the purchase. Most new homes include a builder\u2019s warranty to cover&#8230;<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[4,454],"tags":[576,577],"class_list":["post-4486","post","type-post","status-publish","format-standard","hentry","category-news","category-tips","tag-builder-warranty","tag-customer-care"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.9 (Yoast SEO v24.9) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>The Builder Warranty, Customer Care Difference from S&amp;A Homes - Building Forward<\/title>\n<meta name=\"description\" content=\"Builder warranty vs customer care: the difference with S&amp;A Homes. 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Experience the peace of mind that comes with our exceptional service.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.sahomebuilder.com\/blog\/builder-warranty-customer-care-difference-sa-homes\/\" \/>\n<meta property=\"og:site_name\" content=\"Building Forward\" \/>\n<meta property=\"article:published_time\" content=\"2019-08-28T16:00:13+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-04-11T05:36:19+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.sahomebuilder.com\/blog\/wp-content\/uploads\/2019\/08\/Edited-streetscape19201080.jpg\" \/>\n<meta name=\"author\" content=\"SA Homes\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"SA Homes\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.sahomebuilder.com\/blog\/builder-warranty-customer-care-difference-sa-homes\/\",\"url\":\"https:\/\/www.sahomebuilder.com\/blog\/builder-warranty-customer-care-difference-sa-homes\/\",\"name\":\"The Builder Warranty, Customer Care Difference from S&A Homes - Building Forward\",\"isPartOf\":{\"@id\":\"https:\/\/www.sahomebuilder.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.sahomebuilder.com\/blog\/builder-warranty-customer-care-difference-sa-homes\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.sahomebuilder.com\/blog\/builder-warranty-customer-care-difference-sa-homes\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.sahomebuilder.com\/blog\/wp-content\/uploads\/2019\/08\/Edited-streetscape19201080.jpg\",\"datePublished\":\"2019-08-28T16:00:13+00:00\",\"dateModified\":\"2023-04-11T05:36:19+00:00\",\"author\":{\"@id\":\"https:\/\/www.sahomebuilder.com\/blog\/#\/schema\/person\/be68a4338a0c82a173d01151ef149f87\"},\"description\":\"Builder warranty vs customer care: the difference with S&A Homes. 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